Terms & Conditions

These Terms and Conditions, set out the terms under which both the company and the client will conduct business. Please read these Terms and Conditions carefully and ensure that you understand them before purchasing a service. You will be required to read and accept these Terms of Sale when ordering a service. If you do not agree to comply with and be bound by these Terms of Sale, you will not be able to purchase a service.

Payment

The price stated for your session excludes travel to the agreed upon location, accommodation, meals, bike hire, day passes and other personal expenses. The price stated includes all coaching during the session’s period.

Payment for services will be taken in full before any services take place, and should be received by MTB Coaching and Fitness no later than 48 hours prior to the date of service. This will be done through bank transfer which you will receive details of via email invoice.

If you have any questions, please get in touch:

mtbcoachingandfitness@gmail.com

MTB Coaching and Fitness

68 High Street

Fort William

PH33 6AD

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If you cancel your booking
If you cancel once confirmation has been issued, there is a charge to offset costs incurred. They are as follows:

If you cancel more than 24 hours in advance, you will be refunded the full service price paid. Unfortunately, if you cancel less than 24 hours in advance or if you do not arrive for the service, you will not be eligible for a refund.

 

If we cancel your booking

We will always do our best to deliver our service as promised however at exceptional circumstances that might not be possible. This may be due to adverse weather conditions, staff illness or injury, and other mitigating circumstances resulting in MTB Coaching and Fitness being able to run your session.

Should we need to reschedule with less than 24-hours’ notice, clients will not be charged any fees and will receive priority rebooking or a full refund if desired. MTB Coaching and Fitness will not be liable for any costs such as travel or accommodation incurred by the participant in such circumstances.

 

Health & Safety

No previous training or experience is required, but all prior injuries or serious illnesses must be declared on the medical declaration section of the Booking Form. Any illness or injury suffered after the completion of the medical form and before the service date must be notified to us immediately in writing. We can take no responsibility in the event of any ailment or aggravation of ailment suffered either during or after the MTB Coaching and Fitness Session, which arises from an undeclared injury or illness.

During the programme we will take all the necessary precautions and ensure that all activities follow all the guidelines regarding Health and Safety written by British Cycling.

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Liability

MTB Coaching and Fitness accepts no responsibility or liability for any injury, personal loss or damage to personal property belonging to clients.

Filming

We might film our sessions and so you agree to take part in any filming and for your image to be included in any social media or promotional content – without the reservation of any rights. You agree, as part of being a client of MTB Coaching and Fitness, that you will participate in activities being filmed and where appropriate in any interview with the view of being used to promote MTB Coaching and Fitness or any MTB Coaching and Fitness related body whether that be on YouTube or any other related Social Media. You grant MTB Coaching and Fitness permission to use any photograph and/or promotional film in which you feature and your image and professional biography throughout the world in all and any media.

 

MTB Coaching and Fitness

By agreeing to these Terms and Conditions, you also fully accept the MTB Coaching and Fitness Terms and Conditions, including the Privacy Policy and the way we handle your data. If you want more information, just send an email to mtbcoachingandfitness@gmail.com